A850 Telemetry Gateway

Debugging

The A850 Telemetry Gateway supports optionally including debug messages in the system logs. To change the log level, use the following links: (needs root login):

For cases where starting the Configurator does not work or is not desired, you may use the following links to retrieve basic debugging information (needs admin or root login):

Download important debugging information to a local file
Download all debugging information to a local file
Caution: this is a very large download (may exceed 100 MiB)!
View important debugging information in your browser

Note: To view the downloaded files, you need an archiving software that supports GZIP and a text viewer with Unix line ending support.

Configuration

Analyzing and Backup Configuration File

For analyzing, or if there are any problems starting the Configurator application, you can download the configuration file here (needs admin or root login):

Backup the configuration to a local file
View the configuration in your browser

Restore configuration file

Here, you can restore your configuration (needs root login):

the configuration from local file

Upgrade/Update Tool

Here, you can update either a configuration file or a sensor type file to the version running on this A850. These files are only converted but not installed! (needs root or admin login):

an A850 configuration or sensor type file, it returns an updated file
an A840 configuration or sensor type file, it returns an updated file

Note: To view the downloaded files, you need an archiving software that supports GZIP and a text viewer with Unix line ending support.

A850 Firmware upgrade

You can upgrade the A850 firmware packages by using the following links (needs root login):

an A850 firmware image stored as local file
the A850 Telemetry Gateway after seconds, confirm by entering 'yes':
of the A850 Telemetry Gateway to UTC
, confirm by entering 'yes':

You can list the A850 firmware packages already uploaded and not installed by using the following links (needs root login):

List/manage uploaded images in your browser

Note that you have to manually reboot the A850 Telemetry Gateway after uploading the last firmware image to upgrade the firmware and, if you do not use an NTP server, set date and time after rebooting!

Update Series 6 RTU Firmware (FOTA)

You can upload (needs root login) or manage (needs admin or root login) the Series 6 RTU image using the following links:

Manage uploaded A76X image in your browser

Mobile applications

You can manage applications for mobile devices by using the following links (needs root login):

an application stored as local file
, confirm by entering 'yes':

You can list the applications already uploaded by using the following links (needs root login):

List/manage uploaded applications in your browser

Note that these applications do not get automatically updated when updating the A850 Telemetry Gateway firmware. In case of incompatible firmware changes, you need to manually update the installed mobile applications, too!

Downloads

For cases where automatic downloads of configuration and data files is not feasible, you may use the following links to get the file lists:

Show downloads for configuration, database, notes and queued commands (needs admin or root login)

Note: To view the downloaded files, you need an archiving software that supports GZIP and a text viewer with Unix line ending support, as well as a binary file viewer.

Installing Java

To use the Configurator application, you need to have Java 1.8 or newer installed on your computer.

Note that you might need administrator privileges on your computer to install software packages. In case of problems installing the Java package, contact your local IT support.